FAQ's
How are you able to consistently supply fine Champagne at such low prices?
Champagne Sales keep overheads such as premises and personnel down to an efficient minimum because;
We only supply established well regarded Champagne brands by the case.
We do not 'mix' cases.
We only sell on line.
We only accept on line payment.
Thus we can pass on the benefits of our buying power directly to our customers.
Why do you only supply well known Champagne brands?
Champagne sales.co.uk focuses on well known Champagne Grande Marques meaning that the customer can rely on an established quality.We can concentrate on getting fine Champagne delivered directly to you with minimum of fuss. There are many other good but lesser known Champagnes, however the world wide renown of the Grande Marque Champagnes that we feature is your guarantee of quality.
How can you offer free delivery at these prices?
Delivery charges are a cost that we allow for in our pricing, but as we only sell by the case we are still able to offer best Champagne prices. Importantly customers new to Champagne sales.co.uk pay the price that they see when first viewing the Champagnes, without any additional surcharges at checkout.
HOW IS THE CHAMPAGNE DELIVERED?
We us Parcelforce 48hour service to courier the Champagne to you. Deliveries will normally be made on weekdays during normal business hours.
WHAT IF THERE IS NOBODY AVAILABLE TO TAKE DELIVERY?
Parcelforce will only leave the Champagne if the correct number of Parcels have been signed for. Otherwise they will leave a calling card for re-delivery to be arranged. Though we recognise that it is not always possible, deliveries to business addresses normally means that someone is available to sign for the delivery.
WHAT HAPPENS IN THE EVENT OF BREAKAGES OR SHORTAGES?
Please inform us immediately. In the case of breakages we will arrange for collection of the still sealed neck, cork and wire of the bottles, and will arrange replacement or refund.
Each twelve bottle order will be packaged into an outer, typically two cases of six bottles in one outer. Our packing processes ensure that each package will contain the correct number of bottles. In the rare event of Parcelorce ‘losing’ one or more packages from a multiple packge consignment, PLEASE ENSURE THAT YOU ONLY SIGN FOR THE NUMBER OF PACKAGES ACTUALLY RECEIVED. If you sign for Parcelforce’s stated number of packages, but have actually received fewer packages in the consignment we will be unable to provide refunds as Parcelforce will have proof of delivery for the entire consignment. If however, in the case of short deliveries, you amend the number of packages received accordingly we will be able to provide refund or replacement.