Delivery
Currently our preferred carrier for delivery is Parcelforce.
Customers in mainland UK (excepting Highlands of Scotland)benefit from FREE delivery, and for customers in Northern Ireland, the Scottish Islands and Highlands, Isle of Man and Isles of Scilly we only charge £10 ex vat per case of 12 bottles (£10 per case of 6 bottles for select Champagnes for which our minimum order is 6 bottles).
Parcelforce delivery does not allow us to specify an exact delivery date and time. If you are out when Parcelforce attempt delivery, they will leave a card explaining how to rearrange delivery.
For all orders received before 12 noon on a given weekday we will despatch that same day on Parcelforce’s 48 hour service. For example an order placed on Monday morning should be delivered by close of business on Wednesday. An oder placed on Monday afternoon should be delivered by close of business on Thursday.
It is a requirement of Parcelforce that all deliveries must be signed for. We do not accept delivery instructions such as “leave at back door” in the event of the recipient not being available to receive the goods.
Please ensure that you are signing for the correct amount of boxes in any given consignment.
International delivery
Unfortunately we cannot offer delivery to addresses outside the UK (including the Channel Isles). Champagne is heavy and delicate to deliver which makes the delivery costs for international orders prohibitively expensive. Furthermore, many countries require additional import paperwork for delivery of alcoholic drinks and this is best handled by an expert international shipper.